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  • Helen Davies

9 Top Qualities a Great Tech Partner Should Have

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CJAZ IT Support you can trust

Established in 2006 and with hundreds of satisfied customers, CJAZ Consulting is an independent MSP (Managed Service Provider) offering a responsive, reliable and trusted Consultancy service, to take away all your IT worries.

As we’re not tied to any particular brand, we can provide tailored and cost-effective IT solutions that allow you to concentrate on running and growing your business, leaving the rest to our experienced IT Team.

Regardless of company size and IT complexity, we treat every customer equally, you can be assured all of your IT needs are covered by your ongoing support package.


CJAZ understand the importance of choosing the right tech partner for your business.


Here are some of the top qualities we think you should look for:

 

1. Genuinely Care for their clients


Empowering you to exceed your business goals is what makes us happy. We do this by listening to you, understanding your industry and supporting your growth strategies.


Some of the qualities we look for when recruiting our staff, include they need to be great listeners, calm, thoughtful, methodical and reasoned.


We believe a great tech partner should take the time to thoroughly understand your business requirements, challenges, and goals. At CJAZ, we tailor our IT support packages to precisely meet your needs, ensuring that we not only fulfill but exceed your expectations.


2. A Trusted Provider

We have been supporting successful businesses with their IT plans across 3 decades. After taking the time to assess your IT needs we then research the best solutions for you to succeed . Over the years, we've built great relationships with our suppliers and are able to pass on any cost savings to our clients.

 

3. Comprehensive Range of Services


Your tech partner should offer a wide array of services to cater to all your IT needs, from ensuring you have a well planned infrastructure to cybersecurity solutions. Our comprehensive range of services ensures that we can address every aspect of your IT environment effectively. Here are a few of the main ones that are included in our IT Support contract:


  • Onsite IT Support – Agile onsite consultancy when needed

  • Remote IT Support – Many issues resolved on the spot via remote tools

  • Cybersecurity – Help with accreditations and training your staff

  • MS Services – MS Silver Partner experienced in migration, installation, and support

  • Cloud Solutions – We support MS Azure, Office 365, Google Workspace and Amazon Web Services

  • Bespoke IT Consultancy – Whatever your issue, we’ve probably resolved it before.

  • Network Management – Robust, reliable and secure.

  • Infrastructure Management – We optimise your infrastructure to help you work smarter, and cost effectively.

  • MS Teams Rooms – Enhanced online meetings

 

4.  Knowledgeable and Experienced


Look for a partner with the right qualifications and accreditations, such as Microsoft Silver Partnership. These credentials go some way to demonstrate their expertise and commitment to quality service delivery.



5.  Proven IT Experience


Your tech partner should possess the expertise required to handle your specific IT challenges. With our team's vast experience and knowledge across various IT domains, we guarantee solutions that are tailored to your unique requirements.



  You can see more IT Support Case Studies here.



6. Multisite and International Support


Being a fairly small consultancy means that we’re also agile. We can quickly make decisions and adapt to accommodate your IT support. We’ve demonstrated this many times with our multi-site support and with the ability to support International offices as well.   Our clients have regional and international bases including the following countries:


  • France

  • Germany

  • Nepal

  • South Africa

  • USA

No matter where your International Offices are based, using a combination of remote access and onsite consultancy where needed, we can deliver the service you need.


7. Strategic IT Management


A great tech partner goes beyond just fixing problems; they offer strategic IT management to support your business growth. With our annual review process, we ensure that your IT infrastructure aligns with your evolving business objectives.


“After running into a series of “unforeseeable” IT problems with previous contractors I appointed CJAZ Consulting. They started with a comprehensive review and provided an ongoing strategy to avoid the business disruption that results from a poorly managed IT network. That was 10 problem-free years ago and I have been highly satisfied with all aspects of CJAZ services throughout. I would have no hesitation recommending CJAZ Consulting.”


Martin Jones, MJ Property


8. Partnership Focused


We believe in fostering long-term partnerships with our clients, built on trust, transparency, and mutual success. Our dedicated team works closely with you to understand your evolving needs and provide proactive IT support and guidance. “CJAZ Consulting has definitely added value and supported our business growth. Bringing them in as our trusted IT Partner was a great strategic decision. Their proactive, strategy and infrastructure knowledge has been instrumental in supporting our teams and helping our business run efficiently.

Having great IT systems you can rely on is pivotal to being a successful, competitive company in today's market. We would have no hesitation in recommending their excellent services.”


Chris Timotheou, Managing Director, Tims Dairy


9.  Positive Reviews and Happy Customers


Look for a tech partner with a track record of positive reviews and satisfied customers. Our numerous testimonials attest to the quality of our services and the satisfaction of our clients.



In conclusion, choosing the right tech partner is crucial for the success of your business. At CJAZ Consulting, we possess all the qualities mentioned above and more. Get in touch with us today for a competitive quote and discover how we can elevate your IT infrastructure to support your business growth.



Email Nick Zimaras, Director Nick@cjaz.co.uk

 

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