MS 365 Case Study
M&A Coachworks love their new team collaboration
THE CHALLENGE
Before M&A Coachworks engaged CJAZ as their Managed Service Provider, they had a very poor service experience from their previous IT support company. There were daily IT issues including: backups that weren't happening, servers kept being changed, and the clients felt they were being asked technical questions the IT support company should have had the answers to.
OUR WORK TOGETHER
As soon as CJAZ started working as their IT Partner, the immediate priority was planning and designing the best infrastructure solution for M & A Coachworks. This included installing two new servers allowing all of M&A's IT systems to be backed up daily and ensure, should any data be lost, that it could be retrieved quickly and easily.
As a successful, growing business, M&A Coachworks has recently expanded to its third luxury repairs, restoration and refinishing site. CJAZ Consulting successfully migrated all three sites to Office 365 and this has helped the 45 team members to efficiently manage their own workloads and deliver a seamless service to their clients.
Their tailored IT Support package includes:
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Managed IT Support
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On-site & Off-site Backups with Veeam
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Office365 Installation & Configuration
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Managed Anti-Virus with ESET
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All IT administration
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Consultancy and network support
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Installation of two new servers
THE RESULT
When we asked their Director, Dean Dionisiou how he would describe their business relationship he said, "I can't fault the customer service we receive from CJAZ, they are always very quick to respond to any issues, the whole team is always helpful and friendly. They are also prepared to go the extra mile and work out of hours which helps my staff carry on business as usual. I am 100% happy to recommend their IT support services."
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“Since employing the services of CJAZ, three years ago, we haven’t looked back. Their culture and ethos means they integrated themselves in our business, acting as a true partner and providing us with the service our expanding business requires.”
Dean Dionisiou
Director
M&A Coachworks
M&A Coachworks are luxury vehicle repairs and bodywork specialists. They hold full structural repair approvals or certification from Aston Martin, Bentley, Ferrari, Jaguar, Land Rover, Maserati, McLaren, Mercedes Benz, Alfa Romeo, Lotus and VAG Group.
They are also London’s only Recommended Porsche Repairer and are the largest repairers of Porsche in the UK as well as specialist repairers for Lamborghini and Rolls Royce.
CLIENT SINCE 2015
LUXURY CAR INDUSTRY
M&A COACHWORKS
Business growth
Improved efficiency
Save money
Stay competitive
Secure data
Cyber secure
Super responsive service
Super smooth IT
Peace of mind