IT Infrastructure Case Study
A well-planned infrastructure leads to improved efficiency
Unhappy with the number of IT issues and the slow response rate of their current IT provider, RockBox decided to try CJAZ Consulting who was recommended through their landlord, who had been a happy customer for many years.
OUR WORK TOGETHER
To begin with, CJAZ needed to do a lot of tidying up and standardising of their Anti-Virus and Office 365. In terms of infrastructure, their SharePoint structure was in chaos. Now with well-planned infrastructure and a managed, proactive system in place, RockBox can enjoy a far more efficient, smooth-running IT service with fewer support calls.
CJAZ have helped improve efficiency.
With CJAZ as their Managed Service Provider, all RockBox's IT needs are being met and they couldn't be happier.
They have seen a marked improvement in efficiency and really enjoy the personal approach that the CJAZ team delivers.
"The customer service that CJAZ provides is worlds apart, they always get back to us straight away, often resolving problems there and then. We have found that our efficiency has greatly improved, as we don't have to wait around getting IT problems sorted. We would definitely recommend CJAZ IT services."
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